Tristate Health & Wellness, New JErsey
We enhanced Tristate Health's patient acquisition and satisfaction through the implementation of a CRM system, patient satisfaction SOPs, and standardization of brand and doctor processes.
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Needed effective patient acquisition strategies.
Lacked a CRM system for managing patient relationships.
Required SOPs to improve patient satisfaction.
Needed standardization of brand and doctor processes
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Implemented a comprehensive CRM system to improve patient acquisition and management.
Developed and deployed SOPs focused on enhancing patient satisfaction.
Standardized brand and doctor processes to ensure consistent and high-quality care.
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Improved patient acquisition and retention through an effective CRM system.
Enhanced patient satisfaction with well-defined SOPs.
Achieved consistent and high-quality patient care through standardized processes.